Welcome to TokyoPornTube! It's a fun site to share free movies and images posted by members.

Troubleshooting

Q.I cannot login.
・Make sure you type in the right Email address and password (full/half-width digits).
⇒ Click here to check your PW
・Clear Cache and Cookie.
If you cannot log in with right Email address and password, try again after clearing Cache and Cookie of your browser.
It may be processed unusually because of Cache or Cookie of your browser.
About 90 % of inquiry to us is solved with the above.
※Check Help of your device and browser about clearing browser Cache and Cookie.
Q.I cannot play video.
・Check your line and wait for a while.
There may be net congestion or unstable line of your environment.
Check your line and try again after a while.
・Clear Cache and Cookie after logging out our site.
Remaining browser's temporary file may cause the problem.
Clear Cache and Cookie after logging out our site.
It may be processed unusually because of Cache or Cookie of your browser.
※Check Help of your device and browser about clearing browser Cache and Cookie.
・Use latest version of browser
For free videos posted after Nov 2016, they are provided with the player by HTML5 video tag. Please view them with browser compatible with HTML5/
*For those who use Internet Explorer 10, they will be available by installing FlashPlayer.
・Install Flashplayer.
To view free videos posted after Nov 2016, installing latest version of FlashPlayer is required.
For those who doesn't install it yet, your viewing experience could be improved by installing FlashPlayer.
⇒ FlashPlayer(external site
*Please install at your own responsibility as we take no responsibility for any problem occurred on your PC by installing FlashPlayer.
・Playback with old player
Videos may not be able to play depending on your usage environment.
Please try the following method;
①Select 1 public video and go to the playback page.
②Access the page by entering "player/old" after URL of playback page: "http://www.tokyo-porn-tube.com/video/000000(6 digit)/"
Q.I cannot upload video/images.
・Upload one by one.
Files may be broken when you upload videos/images if you upload multiple of them at once.
Please upload one by one when you upload.
・Upload WMV videos/JPG images.
You may be uploading file extension which our encoding server does not handle.
Please upload with following formats of file extension which our site recommend.
Video: WMV rec'd
Image: only JPG
・Upload a video less than the limit size
We limit file size of video/image to be uploaded for the purpose of diminishing server load.
Please check your video's file size before uploading.

Video: Up to 2GB
Image: Up to 1MB
Q.Other(such as wrong display)
・Use different browser
Please try different browser to enjoy our site.
The browser which you are using may have defects.
Please access to our site with different browser once. It may solve the problem.
・Use the latest IE.
Please use the latest IE if you use IE.
Buttons and etc may not be displayed properly if you use the old one.
Check the following site for detailed causes.
⇒ Internet Explorer Help Page(external site)